Privacy Policy

Effective date: July 31, 2026

Bayside Technology LLC, doing business as Coastal Computers ("Coastal Computers," "we," "us," or "our"), respects your privacy. This policy explains how we collect, use, disclose, and protect information when you visit our website, request services, communicate with us, or consent to service-related text messages.

Information We Collect
We may collect your name, telephone number, email address, mailing or service address, device and requested-service information, appointment, estimate, invoice and repair information, communications, and SMS consent and opt-out records. Our website may also collect basic technical information such as IP address, browser type, device type, pages visited, and referring website.

How We Use Information
We use information to respond to inquiries and service requests; schedule appointments; prepare estimates and obtain authorization; provide repair, support, pickup and delivery updates; communicate about support tickets; process payments; maintain records; improve our services; protect customers and systems; and comply with law. Our SMS program is service-related only and does not send recurring promotional or marketing offers.

SMS Privacy
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent will not be shared, sold, rented, or disclosed to third parties for their marketing purposes. Information may be provided to service providers only as necessary to operate our messaging service, deliver requested communications, comply with law, or protect legal rights. SMS consent is not a condition of purchase.

Sharing
We may share information with service providers such as payment processors, communications providers, software vendors and professional advisers solely to perform services for us. We may disclose information when legally required, to protect safety or rights, or as part of a business transaction. We do not sell customers' personal information.

Security and Retention
We use reasonable safeguards intended to protect personal information, but no system is completely secure. We retain information as reasonably necessary to provide services, maintain business and tax records, resolve disputes, enforce agreements and satisfy legal requirements.

Your Choices
Contact us to request access, correction or deletion of certain personal information. Some records may be retained for legal, security, accounting or legitimate business purposes. Reply STOP to stop texts or HELP for assistance. Message and data rates may apply.

Children
Our website and services are not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13.

External Links
We are not responsible for third-party websites linked from our site.

Changes
Revisions will be posted with an updated effective date.

Contact
Bayside Technology LLC d/b/a Coastal Computers
210 US-90, Bay St. Louis, MS 39520
228-207-1533
ryan@itinthebay.com
https://itinthebay.com